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What is Counselling?

Counselling - free and confidential support that works
 
Counselling is available for individuals, couples, family and friends. It is common for people to feel anxious about seeing a counsellor for a gambling related problem.
 
Below are some answers to common questions people have about counselling.
 
 
What to expect from counselling: 
  • Counselling is free and provided in a safe and confidential environment
  • Counselling is available to individuals, couples, family and friends.
  • Counsellors assist people to address personal issues, such as gambling and other related issues (such as financial issues), in a non-judgmental way.
  • It is up to you how long you undertake counselling.
To find a gambling counsellor, click here

 
What is financial counselling?
 
Financial counselling is about helping people address money problems related to gambling. If you think that you or someone you know is experiencing financial hardship due to gambling then it may be a good idea to see a financial counsellor.
 
Financial counsellors can help you deal with debts and help you to budget and manage credit issues.
 
 
What to expect from financial counselling: 
  • Financial counselling is free and provided in a safe and confidential environment
  • Financial counselling is available to individuals, couples, family and friends.
  • Financial counsellors can help you:
    • Develop effective ways to budget and deal with debts
    • Understand your rights and responsibilities when managing credit issues
    • Negotiate formal debt agreements and talk to creditors
    • Check whether you are entitled to concessions
    • Understand the legal process
What a financial counsellor will not do:
  • Pay bills for clients
  • Provide investment or non-financial legal advice
  • Organise a debt consolidation loan
  • Make decisions on behalf of the client

To find a financial counsellor, click here

 

 

 

 

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LAST UPDATED DECEMBER 2011