Getting Help

It can be very difficult dealing with a gambling problem, especially if you are trying to do it on your own. If you or someone you care about has a gambling problem there is help available.

All it takes is a phone call to someone who is there to help you.

Gambling Help Online

Gambling Help Online provides 24/7 live and email counselling and support services. Chat to a counsellor now www.gamblinghelponline.org.au

Gambling Helpline – 1800 060 757

For help that is free, professional and confidential call the Gambling Helpline on 1800 060 757.  They are there 24/7 to help you deal with any of your gambling related issues.

What to expect when calling the Gambling Helpline:

Non-English Speakers

If you need an interpreter please contact the Telephone Interpreter Service (TIS) on 131 450 and ask the interpreter to telephone the Gambling Helpline on 1800 060 757.

Alternatively, call the Gambling Helpline who will contact TIS to organise an interpreter.


Gambling Help Services

There is a Gambling Help Service in your local area, to help you.  However, you can access any Gambling Help Service across the state if you do not wish to seek help in your own area.

Call the Gambling Helpline on 1800 060 757 and they will organise a referral to a Gambling Help Service or contact a Gambling Help Service directly.

What to expect from a Gambling Help Service:

All Gambling Help Services can provide interpreter services, both over the telephone and in person.

To find a Gambling Help Service, click here


Gaming Venue Staff

Sometimes speaking to someone is the first step to getting help. Trained gaming room staff at hotels, clubs and the Casino are available to assist you make that first step. Trained gaming room staff can assist you in getting the help that you are comfortable with – whether that’s barring you from the venue or putting you in touch with a gambling or financial counsellor.

For more information on barring, click here


GPs

Consulting your GP or other health workers in your local general practice is a sensible choice to help you deal with a gambling related issue. Gambling can badly affect your physical and mental health and your GP knows how to help. These visits are always confidential and together you and your GP can decide what sort of help you need. 

There are a range of options you can choose – all free and individually tailored.

One option might be to a talk to a free and confidential Gambling Help Service in your local area, or in another suburb, if this suits you better. These Gambling Help Services are specialised services and work around what you need to cope. Make an appointment to talk to your GP or another health professional in your local general practice.

For more information on GPs, Nurses and Clinicians, click here